The only reason I buy in New Milford is because I moved to this town recently. Otherwise I rather go somewhere else.
2 1/2 hours later I went to pick it up and the guy there ignored me, when I finally asked him about my paint, he didn’t even know what I was talking about.
Just yesterday I placed an order by phone,
I’m a subcontractor and also have my own company, which means I order a good amount of paint regularly.
The guys there are fast, very friendly, we have a good relationship, they know me by my name, they’re always on top of things. As soon as I get there they help me all the time, and if they’re busy at least you know they will be with you as soon as they can. But honestly, is been years and I never got any complaint.
I’ve been in business for quite a long time now and my experience in Rings End in Bethel and Danbury is totally different.
If Rings End want to survive against big box range and cheaper prices they have to deliver on service and not compete in incompetence. They bungled a simple wood order then told me this was all they could deliver. Not true. Checked with their lumber yard and they had the right lengths in stock. They made a mistake in cutting and I had to pay for it.
My fiance and I recently purchased a home and came to the New Milford location for materials and design assistance. All of the employees with whom we worked were helpful, knowledgeable, and patient. With kitchen inquiries, we dealt with John--we are so excited to work with him in the near future! Bert and MJ are also great! We are so pleased with our experiences there and recommend Ring's End New Milford to anyone seeking home improvement assistance or materials!
Great place, great people, always recommend
Great place, great employees! Everything you need!
But sadly even there he went back to do whatever he was doing and completely forgot I was there.
Unfortunately I’ve been having some issues in New Milford Store, if I place an order by phone when I go there to pick it up, the paint is not ready.
I had to leave the store without my order. Good customer service is lacking there.
Ring S End is a US Hardware Store based in New Milford, Connecticut. Ring S End is located at 140 Danbury Rd, New Milford, CT 06776, USA.
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