I brought 2 packages into this location and three weeks later I found out one of them never arrived and they say they are unable to track it. I was charged $15 for 2 day shipping for the second package even though I specifically told the worker not to do that and I was not refunded.
I've used this store many times and always received the best in customer service!
If I could give this specific ups location less then a star I would. Myself as well as three other customers have waited patiently for the establishment to open at their 8am open, which is posted online and store front . Almost one hour later the store still isn't open.
This is not good customer service by any means.
The Ups Store is a US Finance company based in New Milford, Connecticut. The Ups Store is located at 137 Danbury Rd, New Milford, CT 06776, USA.
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